Contact Us

Welzio (welzio.in)

We'd love to hear from you. Whether you have a question about an order, a product, a return, or just want to say hello, our team is here to help.

Customer Support

Email: Supportwelzio@gmail.com
Website: welzio.in
Support hours: Monday to Saturday, 10:00 AM - 6:00 PM (IST)
Closed: Sundays and public holidays

We usually reply within 24-48 business hours.

What We Can Help You With

• Order status and tracking
• Changes to your delivery address (before the order ships)
• Order cancellations
• Return, replacement, and refund requests
• Product questions (size, colour, material, care)
• Payment issues
• Wholesale or collaboration enquiries

For Faster Help, Please Include

• Your order number
• The name and phone number used on the order
• A short description of your issue
• Photos or an unboxing video, if your item arrived damaged, defective, or wrong

Return or Replacement Requests

Please email us within 7 days of delivery with the subject line:
"Return/Replacement Request - [Order Number]"
See our Return, Refund & Replacement Policy for details.